PatientWay Blog

Top reasons to Deploy Self Service Kiosks in a Hospital

Written by Jay Lawrence on December 3rd, 2013. Posted in Healthcare Technology, Hospital kiosk, Patient registrations, Patient satisfaction, Patient Self-Service, PatientWay

According to the Self-Service Future Trends 2011 report by Digital Screenmedia Association hospitals are deploying self-service kiosks for the following reasons:

  1. 60% indicated Patient demand for faster service
  2. 65% indicated Patient Demand for more convenient service
  3. 69% indicated Self service devices can increase efficiency
  4. 50% indicated that Self service devices can help the bottom line

Two thirds of the respondents said they offered self-service programs because they offered customers better or more convenient service, and nearly 70 percent called kiosks more efficient.

Self-service alternatives are here to stay, and PatientWay would like to help you gain proven operational efficiencies for the new year. 2014 can be the year of change for many healthcare providers, call PatientWay today to find out more on how our self-service kiosks can work with your current operational systems.

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