Posts Tagged ‘Patient registrations’
In a recent Becker’s Hospital Review interview, Lynn McVey, the acting President and CEO at Meadowlands Hospital Medical Center stated,
“Whoever connects the patient directly to the healthcare system will win.”
With the monumental changes underway in our industry, this is truly an exciting time to be a Healthcare leader. PatientWay’s suite of self-service products will help you achieve these goals.
If you are a marketing, product management or sales professional, you should take note of NIHITO. No, this is not a Japanese word for April Fool’s Day nor the name of an insanely fast motorcycle – it stands for “nothing important happens in the office”.
Last Thursday, a few members of the team got out of the office to speak with the local tech community about our product and to validate our value proposition. Do people understand our product and do they find it useful? In other words, is it solving a real-life problem, and if their hospital gave them the option to use PatientWay technology, would they use it?
The Excellent Care for All Act, 2010, introduced last year by The Ontario Ministry of Health and Long-Term Care, is driving hospital boards to change their Executive compensation models.
As was highlighted in The Sun Times a few days ago, look no further than the Grey Bruce Health Services as a great example of an organization that has responded to the Act by linking Executive compensation to quality targets.
Case Study: Hospital generates $400K in savings, reduces registration staff by 30% with patient self-service technologies
Southlake Regional Health Centre in Newmarket implemented a system that is “making it faster for patients to register and check in for appointments, including out-patient tests, clinic visits and surgical procedures”.
Located in a designated high-growth area (York Region and South Simcoe – North of Toronto), Southlake is a 365 bed hospital that has seen a quadrupling in size over the past 10 years and handled approximately 600,000 visits in 2009. They implemented a new system last summer, and according to hospital staff “the system, which includes at-home pre-registration, as well as self-serve electronic kiosks and Welcome Centres on-site, is speeding up wait times by as much as 75 per-cent and saving the hospital as much as $400,000 annually”.
If you speak with our sales team, February was our busiest month yet in terms of presentations to hospital administrators and clinicians across Ontario and parts of the U.S. They have quickly become PowerPoint experts, and have built-up a few muscles along the way by moving our demo kiosk through long hallways, busy parking lots and narrow staircases.