Posts Tagged ‘Patient registrations’

Self-Service products will help you connect to your patients

Written by John Jahrstorfer on May 29th, 2014. Posted in Healthcare strategy, Healthcare Technology, Hospital information systems, Hospital kiosk, Hospital management, Hospital process redesign, Patient registrations, Patient satisfaction, Patient Self-Service

In a recent Becker’s Hospital Review interview, Lynn McVey, the acting President and CEO at Meadowlands Hospital Medical Center stated,

“Whoever connects the patient directly to the healthcare system will win.”

With the monumental changes underway in our industry, this is truly an exciting time to be a Healthcare leader. PatientWay’s suite of self-service products will help you achieve these goals.

Self-service technologies enable hospitals to engage with their patients, increase patient satisfaction and decrease data entry errors. They allow patients to Pre-Register from home, use Check-in or Wayfinding kiosks conveniently located within the hospital, or even schedule an appointment online.
• Generate Cost Savings: Operating margins are constantly under pressure – PatientWay kiosks will reduce frontline costs and streamline registration with payback in less than a year. We also have no-risk trial options available!
• Achieve Meaningful Use: Kiosks are a quick, easy and efficient way to support Meaningful Use requirements directly; by helping you capture health information in a standardized format and using that information to engage patients and families.
• PatientWay can show real and proven results: Hospital CEO and former astronaut, David Williams, explains in a three-minute video on our website (www.patientway.com) how PatientWay is working at his hospital with 30% staff reutilization, >80% patient utilization and 50% reduction in data errors.
Patients are already using airline check-in kiosks and bank machines (ATMs) without difficulty. Isn’t time to bring the same level of service to your hospital?

A day outside the office

Written by Jay Lawrence on April 5th, 2011. Posted in Patient registrations, Patient satisfaction, Patient Self-Service, PatientWay

If you are a marketing, product management or sales professional, you should take note of NIHITO.  No, this is not a Japanese word for April Fool’s Day nor the name of an insanely fast motorcycle – it stands for “nothing important happens in the office”.

Last Thursday, a few members of the team got out of the office to speak with the local tech community about our product and to validate our value proposition. Do people understand our product and do they find it useful? In other words, is it solving a real-life problem, and if their hospital gave them the option to use PatientWay technology, would they use it?

How Patient Self-Serve Technology Can Become a CEO’s Best Friend

Written by Jay Lawrence on March 22nd, 2011. Posted in Appointment reminders, Hospital management, Hospital process redesign, Hospital reports, Patient registrations, Patient satisfaction, Patient Self-Service, PatientWay

HospitalRating How Patient Self Serve Technology Can Become a CEOs Best FriendThe Excellent Care for All Act, 2010, introduced last year by The Ontario Ministry of Health and Long-Term Care, is driving hospital boards to change their Executive compensation models.

As was highlighted in The Sun Times a few days ago, look no further than the Grey Bruce Health Services as a great example of an organization that has responded to the Act by linking Executive compensation to quality targets.

Case Study: Hospital generates $400K in savings, reduces registration staff by 30% with patient self-service technologies

Written by Jay Lawrence on February 28th, 2011. Posted in Hospital information systems, Hospital management, Hospital process redesign, Patient registrations, Patient satisfaction, Patient Self-Service, PatientWay

SouthLakeEntrance Case Study: Hospital generates $400K in savings, reduces registration staff by 30% with patient self service technologiesSouthlake Regional Health Centre in Newmarket implemented a system that is “making it faster for patients to register and check in for appointments, including out-patient tests, clinic visits and surgical procedures”.

Located in a designated high-growth area (York Region and South Simcoe – North of Toronto), Southlake is a 365 bed hospital that has seen a quadrupling in size over the past 10 years and handled approximately 600,000 visits in 2009. They implemented a new system last summer, and according to hospital staff “the system, which includes at-home pre-registration, as well as self-serve electronic kiosks and Welcome Centres on-site, is speeding up wait times by as much as 75 per-cent and saving the hospital as much as $400,000 annually”.

It’s true, patients can register from home!

Written by Jay Lawrence on February 27th, 2011. Posted in Hospital information systems, Hospital process redesign, Patient registrations, Patient satisfaction, Patient Self-Service

oldPersonSelfRegistration Its true, patients can register from home! If you speak with our sales team, February was our busiest month yet in terms of presentations to hospital administrators and clinicians across Ontario and parts of the U.S.  They have quickly become PowerPoint experts, and have built-up a few muscles along the way by moving our demo kiosk through long hallways, busy parking lots and narrow staircases.

We make it easy for health organizations to work with us!


Or come to our regular Friday Webinars to find out more!