Posts Tagged ‘Online Scheduling’
More than ever, hospitals are faced with increasing patient volumes and expectations, while having to work with tighter budgets. These new realities are driving hospitals to find ways to adapt, including the review of resources and streamlining processes.
The good news is that positive outcomes can be gained by using technology to improve scheduling and patient registration processes. Reviewing and enhancing these processes can:
• Improve patient satisfaction – easier access, less time to register, and self-service options
• Reduce manual input – fewer resources and fewer data errors
• Enhance staff satisfaction – shorter line ups and more rewarding tasks
What is the scheduling and patient registration process like at your hospital? How many patients experience lengthy waits, lineups and interviews to transfer their personal information to a registration clerk?
If you are like most hospitals, your clerks are working as quickly as they can and are likely performing several other job functions. So what is the solution? Is hiring more staff the only solution to handle the increasing case loads?