PatientWay Blog

Rouge Valley uses PatientWay to Transform Admissions

Written by John Jahrstorfer on July 31st, 2014. Posted in Healthcare strategy, Healthcare Technology, Hospital information systems, Hospital kiosk, Hospital management, Hospital process redesign, Patient registrations, Patient satisfaction, Patient Self-Service, PatientWay, Uncategorized

Rouge Valley Health System is a successful two-site hospital in Scarborough, ON. Their recent purchase of PatientWay Check-in Kiosks has been a critical part of a recent transformation in their registration and admission process.

The check-in kiosks would not have been able to show this success without PatientWay’s unique integration engine to MEDITECH (in this case MAGIC v5.64). When a patient goes to check-in PatientWay software accesses the MEDITECH system to pull up patient information and relay it back to the kiosk. After the patient has confirmed the appointment and the relevant demographic details (*including their email address), the PatientWay software then “checks-in” the patient within MEDITECH.

“90% of patients say the kiosk is a great way for them to check-in, and the older population thinks they are pretty cool…”

Click the following link to view the Case Study and learn about all the benefits this solution has brought to RVHS: Rouge Valley Health System

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