PatientWay™ Reminder

Dramatically decrease the rate of no-shows and tardiness at your hospital using PatientWay Reminder.

Reminder-graphic


No-shows cost hospitals:

  • lost revenue for services like DI and ECG
  • underutilized staff time
  • practices such as double booking
  • staff and patient dissatisfaction

 

Reminders 48 hours before an appointment work:

Without reminder With Reminder
No-show rate 12-15% 4%
Tardiness rate 11-14% 8%
Patient Satisfaction 30 percentile increase

 

Pre and Post Procedure Calls;
Scott A. Strong, M.D., The Cleveland Clinic, 2003

Tapping into your existing scheduling systems, PatientWay Reminder will contact your patients automatically with a friendly reminder of their appointment and eliminate the need for clerks to be involved in this time-consuming task.

PatientWay Access Management Platform's flexible calling features will provide patients with the necessary instructions to prepare for any special procedures and prompt them to pre-register online for their appointments. This will ensure that your patients are getting to the right place, at the right time, and are well prepared for their appointment.

Installed on your existing network infrastructure without costly connections with your existing phone systems, PatientWay Reminder can be up and running in a matter of days.

Contact us today at 1-866-674-4494 x 22 to ask about how PatientWay can be setup - no obligation, no risk, using our results-based pricing model.