PatientWay™ Alert

Hospitals are under tremendous pressure to reduce wait times, increase efficiencies and improve patient satisfaction. Within their departments, hospitals are looking for tools to help reduce and divert unnecessary admissions, minimize the length of stay of the average presenting patient and minimize inpatient admissions.

PatientWay Alerts is a fully automated system which connects to all hospital department registrations to check if a new patient matches a criteria such as currently receiving home care services from their local community care provider. When a match is made, the hospital department staff, as well as partners such as with community care are all notified automatically and in real time.

PatientWay Alerts deliver many positive outcomes

Reduced wait times By giving hospital staff quick information on their patients it allows them to work with community partners to process them, more quickly.
Decrease in length of stay Hospital staff and community partners can work together to find a solution that helps the patient and reduces unnecessary time spent in the hospital or ED.
Decrease in emergency department admissions By identifying reasons why community clients are presenting at the hospital, community staff can develop improved client solutions that help them get appropriate treatment and assistance, without having to go to the hospital or ED.
Decrease in inpatient admissions By identifying community clients at the point of presentation to ED, community care staff can immediately start work with ED staff to find an appropriate alternative solution to admission to the hospital.
Increased communication The system encourages hospitals and their community partners to share notes and information on patients with each other to determine the best, fastest and most effective treatments
Increased patient satisfaction With patients having access to the best, fastest and most effective treatments, patient satisfaction increases.