Express Check-In
Your patients can reduce their wait times by eliminating the need to interact with a clerk. With Express Check-In, patients are able to quickly and conveniently check-in at a kiosk terminal. Following pre-registration from home (optional), the patient’s health card is validated at the kiosk, and their appointment is confirmed in your ADT system. From there, the patient can make their way directly to the clinic.
Multilingual
PatientWay can provide an interface for many languages, including French, Spanish, Tamil, Urdu and Chinese Mandarin. We are pleased to manage the translation work in order to provide a turnkey service. Translations are subject to a nominal fee.
Payments
The card readers provided with PatientWay kiosks are fully capable of reading and processing credit cards. Our kiosks can read credit cards and interface with your organization’s backend payment system to perform transactions. The card readers are PCI compliant, and multiple payment types can be accepted.
Registration Screen
Wayfinding Interface
Wayfinding
With the PatientWay Kiosk Wayfinding solution, patients are able to navigate through a list of pre-determined destinations, while having the route displayed on a map in real-time. Ideal for hospitals, kiosks can be displayed at different stations, making it easy for visitors to navigate through the facility.
Locations outside of the hospital can also be viewed such as,
 |
Hotels |  |
Parking |  |
Restaurants, etc |
Editing Wayfinding Routes
The routes within the Wayfinding solution can be edited at anytime through a friendly admin interface. An administrator can simply reposition the destination points, and the routes will be updated in real-time. New maps can be added at anytime using an intuitive image uploader application.
Additional Wayfinding Features
The Wayfinding solution can support multi level maps, as well as the option of printing maps from the kiosk. Our Wayfinding solution can also be integrated with our patient pre-registration system, which will allow patients to become familiar with the hospital before arrival.
Wayfinding Interface
Surveys
With our PatientWay Kiosk Surveys, patients are able to easily answer a series of patient satisfaction questions, which are then recorded and tracked through the administrator interface. Reports can then be generated and downloaded in the format that works best for your organization.
Survey Interface
Editing Surveys
All surveys can be created and edited through our administrator interface. The order of the questions and the content of your surveys can be easily changed in minutes by your staff using our screen flow editor. Multiple surveys can be created and placed on the kiosks at a given time.
Editing Screen Flow