Website Terms & Privacy Policy

This version in effect since April 20, 2011 

Protecting your privacy is important to Infonium Inc. (“Infonium”) – parent company of PatientWay. This Privacy Policy explains how Infonium collects, uses, and discloses the personal information you may provide to Infonium while using the PatientWay website – – (the “Website”) and the services provided through the Website.

Your Consent

By using the Website or submitting information to Infonium, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Website or submit information to Infonium.

Information Automatically Collected Through The Website

Non-Identifiable Information

Like many other Internet websites, the Website automatically collects certain non-identifiable information regarding Website users, such as the Internet Protocol (“IP”) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the Internet address of the website from which you linked directly to the Website, the operating system you are using, and the Website pages read and images viewed. This non-identifiable information is used for system administration purposes and to improve the Website. Non-identifiable information may be disclosed to others and permanently archived for future use.

Tracking Information

Infonium may use non-personal information to create aggregate tracking information reports regarding Website user demographics and their use of the Website, and then provide those reports to others. The tracking information in the reports is not connected to the identities or other personal information of individual users. Infonium may link tracking information with Website users’ personal information but, once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Privacy Policy.


The Website uses “cookies”, a technology that installs a small amount of information on a Website user’s computer to permit the Website to recognize future visits using that computer. Cookies enhance the convenience and use of the Website. For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), offer personalized web page content and information for your use, and otherwise facilitate your Website experience. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website.

Personal Information You Specifically Provide

Your Personal Information

In your dealings with Infonium and during your use of the Website, you may be asked to voluntarily provide personal information for purposes such as facilitating communications with you, facilitating your use of the Website or other purposes. If you choose not to provide certain requested personal information, you may be unable to use certain features of the Website.

Use of Your Personal Information

Infonium may use your personal information to contact and correspond with you, respond to your communications, provide services to you, facilitate and enhance your use of the Website, and as otherwise permitted by law. Infonium may develop a confidential profile for you, which will be used to provide services to you and facilitate your use of the Website. Additionally, Infonium may keep a record of all communications with you.

Use of Your Business Contact Information

The restrictions set forth in this Privacy Policy regarding the use and disclosure of personal information do not apply to business contact information (such as your name, position or title, business address, business telephone number, business fax or business email address) that you voluntarily provide to Infonium.

Emails from Infonium

If you contact Infonium by email or otherwise indicate that you would like to receive email from Infonium then Infonium may send to you, from time to time, email or other communications containing information about Infonium and other matters Infonium believes will interest you. At any time you may ask Infonium to stop sending you email and other information by contacting us at . Also, each email Infonium sends to you will tell you how to decline further unsolicited email. From time to time Infonium may also send to you email containing important information regarding the Website, which you may opt out of receiving.

Disclosure of Your Personal Information

Infonium may disclose your personal information in the following circumstances:

Disclosure in Business Transfers – Infonium may be involved in the sale or transfer of some or all of its business. As part of that sale or transfer, Infonium may disclose your personal information to the acquiring organization, but will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy. If at any time you do not wish Infonium to disclose your personal information as part of the sale or transfer of some or all of its business, please notify Infonium at .

Disclosure to Other Website Users – When you post material to the Website, your user name and email address will be disclosed on the Website as the source of the materials. Materials posted to the Website are generally available to all Website users, except those materials subject to a password will be available only to Website users with the password and Infonium.

Law Enforcement and Legal Disclosure – Infonium may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information, or where Infonium has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel. Infonium has no control over, or liability for, those persons’ use and disclosure of your personal information, and that use and disclosure is not subject to this Privacy Policy .

Securing Your Information – To help protect the confidentiality of your personal information, Infonium employs security safeguards appropriate to the sensitivity of the information. Nevertheless, security and privacy risks cannot be eliminated and Infonium cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Privacy Policy.

Privacy Policy

Accessing Your Personal Information

You may request access to your personal information and information about Infonium’s collection, use and disclosure of that information by contacting us at . Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information within a reasonable time, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help Infonium maintain the accuracy of your information by notifying Infonium of any changes to your personal information.

Other Matters

Contests and Promotions

If contests or promotions are made available through the Website, the applicable contest or promotion rules may include rules regarding the collection, use and disclosure of personal information. To the extent that those specific rules conflict with this Privacy Policy, the contest or promotion rules will govern regarding personal information collected regarding the particular contest or promotion.

Former users

If you cease using the Website, or your permission to use the Website is terminated, Infonium may continue to use and disclose your personal information in accordance with this Privacy Policy, as amended from time to time.

Other Websites

The Website may contain links to other websites or Internet resources. When you click on one of those links you are contacting another website. Infonium has no responsibility or liability for or control over those other websites or their collection, use and disclosure of your personal information.

Privacy Policy Changes

To accommodate changes in the Website, changing technology, and legal developments, this Privacy Policy may be changed from time to time in Infonium’s absolute discretion and without any prior notice or liability to you or any other person. Infonium’s collection, use and disclosure of your personal information will be governed by the version of this Privacy Policy in effect at that time. New versions of the Privacy Policy will be posted on the Website and will be available upon request from Infonium. Your continued dealings with Infonium or your use of the Website subsequent to any changes to this Privacy Policy will signify your consent to the collection, use and disclosure of your personal information in accordance with the changed Privacy Policy. Accordingly, when you use the Website you should check the date of this Privacy Policy and review any changes since the last version. You should also bookmark this page and periodically review this Privacy Policy to ensure that you are familiar with the most current version.

Your Comments

Infonium welcomes your comments and questions about this Privacy Policy or your personal information. At any time, you may contact Infonium by sending an email to “contact at”.

We make it easy for health organizations to work with us!

Or come to our regular Friday Webinars to find out more!