Interoperable Systems: The PatientWay Hospital Kiosk
One of the elements that make PatientWay’s products unique is our ability to interoperate seamlessly with hospital ADT systems through our custom interfaces. Hospitals have been encouraged to have interoperability for many years, but it has been a difficult process. At least in the Admissions process, PatientWay is now able to do this without difficulty. Our customers have recognized the requirement of each department working in a way that standardizes communications across different clinical environments. The results of working together like this are cleaner data, cost savings, and happier patients.
PatientWay often works as a catalyst for overall hospital interoperability because our products:
- Integrate with a wide range of ADT systems to send instantly patient information to the admitting department when a patient checks-in at the hospital kiosk. The checked-in appointment is then processed and sent to the appropriate clinical department.
- Improve data quality by asking patients to update their own demographic information in a private setting that encourages them to quickly and easily correct data.
- Connect patients by providing them with the ability to register from home and including simple but necessary functions like directions to parking lot, building, and clinic room for appointment.
Over 90% of patients that use PatientWay kiosks say they are great for checking-in to their appointment. Reductions in readmissions and missed appointments save both the hospital money and less time for a patient.