PatientWay Blog

PatientWay Hospital Kiosk Case Study

Written by Jay Lawrence on April 1st, 2014. Posted in Canadian Healthcare, Hospital kiosk, Hospital management, Patient Access Services, Patient registrations, Patient satisfaction, Patient Self-Service

In November we posted an article about PatientWay’s pilot project with St. Joseph’s Ambulatory Care Clinic in Toronto, Ontario. The hospital clinic was experiencing a high rate of returning patients and required additional support services during high volume times. The PatientWay registration kiosk was installed in October 2013, providing two major benefits to the hospital: satisfied patients and shorter wait times. We now have a printable case study of St. Joseph’s kiosk installation and successful integration with their MEDITECH MAGIC system.

Click the following link to view the Case Study: Hospital Kiosk Case Study: St. Joseph’s Healthcare Centre

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