More than ever, hospitals are faced with increasing patient volumes and expectations, while having to work with tighter budgets.  These new realities are driving hospitals to find ways to adapt, including the review of resources and streamlining processes.

The good news is that positive outcomes can be gained by using technology to improve scheduling and patient registration processes. Reviewing and enhancing these processes can:
• Improve patient satisfaction – easier access, less time to register, and self-service options
• Reduce manual input – fewer resources and fewer data errors
• Enhance staff satisfaction – shorter line ups and more rewarding tasks

What is the scheduling and patient registration process like at your hospital? How many patients experience lengthy waits, lineups and interviews to transfer their personal information to a registration clerk?

If you are like most hospitals, your clerks are working as quickly as they can and are likely performing several other job functions. So what is the solution? Is hiring more staff the only solution to handle the increasing case loads?

Our team is passionate about two things: healthcare and technology.  It is this passion that drives our goal to bring measurable efficiencies to the healthcare system.

So why a PatientWay blog?

Well for starters, we have a lot to stay on how the healthcare system can be enhanced, notably the flow of patient information from primary care to hospitals.  Our goal for the blog is to share our insight and experiences, and engage people who are stakeholders and/or work in the healthcare system to participate in the conversation.   So we hope that you will find our blog posts to be interesting and thought provoking, and that they will compel you to participate by leaving comments.