Archive for July, 2014

Rouge Valley uses PatientWay to Transform Admissions

Written by John Jahrstorfer on July 31st, 2014. Posted in Healthcare strategy, Healthcare Technology, Hospital information systems, Hospital kiosk, Hospital management, Hospital process redesign, Patient registrations, Patient satisfaction, Patient Self-Service, PatientWay, Uncategorized

Rouge Valley Health System is a successful two-site hospital in Scarborough, ON. Their recent purchase of PatientWay Check-in Kiosks has been a critical part of a recent transformation in their registration and admission process.

The check-in kiosks would not have been able to show this success without PatientWay’s unique integration engine to MEDITECH (in this case MAGIC v5.64). When a patient goes to check-in PatientWay software accesses the MEDITECH system to pull up patient information and relay it back to the kiosk. After the patient has confirmed the appointment and the relevant demographic details (*including their email address), the PatientWay software then “checks-in” the patient within MEDITECH.

“90% of patients say the kiosk is a great way for them to check-in, and the older population thinks they are pretty cool…”

Click the following link to view the Case Study and learn about all the benefits this solution has brought to RVHS: Rouge Valley Health System

PatientWay customers are entering Phase II

Written by John Jahrstorfer on July 8th, 2014. Posted in Appointment reminders, Canadian Healthcare, Cancer Care, Healthcare strategy, Interoperable system, Medical social networking, NAHAM, Patient Access Services, Patient Self-Service, PatientWay, Uncategorized

Phase II initiatives begin this month!

Oakland County Michigan Health Division begins Phase II
Earlier this year PatientWay saved the day for the Oakland County clinics when the initial software company was unable to handle the requests of the site. By implementing PatientWay’s Registration & Check-In solution not only was the problem solved, the response from patients (and site administrators) has been so overwhelming four more kiosks were just ordered!

Also beginning Phase II is well established customer, Rouge Valley Health System.
The success we achieved at Rouge Valley’s Centenary Site in Scarborough, Ontario made us the first automation company to implement kiosks that get the metrics to prove we are saving the hospital administration time and money. This happy customer has now expanded to the their second site, RVHS Ajax and Pickering, in anticipation of further savings!

Schedule a Demo: http://www.patientway.com/contact

PW 3 Product Graphic plus Description 300x102 PatientWay customers are entering Phase II

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