Archive for May, 2011

Got a few minutes? That’s all PatientWay needed to win Elevator Pitch Competition

Written by Jay Lawrence on May 23rd, 2011. Posted in Healthcare strategy, Hospital kiosk, PatientWay

Jay Discovery Got a few minutes? Thats all PatientWay needed to win Elevator Pitch Competition

PatientWay was a showcase exhibitor at this year’s OCE Discovery conference in Toronto.  Discovery is Canada’s leading innovation-to-commercialization conference. It brings together key players from industry, academia, government, the investment community as well as entrepreneurs and students to pursue collaboration opportunities.

PatientWay CEO Jay Lawrence was one of only eight qualifiers to be invited to participate in the popular Elevator Pitch Contest.  The concept is simple: each speaker only gets 5 minutes to introduce their product, explain what real-life problem it solves, provide evidence that it works and outline how the company plans to accelerate its growth. And after the pitch, answer a few tough questions from the judges.

Jay Lawrence was declared the winner of the competition by the panel of judges, that was comprised of some of Canada’s leading venture capitalists and angel investors, including Colin Kelleher (President, Kelleher Financial) and Barbara Wilkes (Managing Partner, Management Initiatives).

ElevatorPitch 300x224 Got a few minutes? Thats all PatientWay needed to win Elevator Pitch Competition

Jay’s pitch focused on PatientWay’s ability to bring time and cost efficiencies to healthcare organizations by introducing patient self-service technologies.  He also highlighted PatientWay’s successes to date in working with hospitals such as Southlake Regional Health Centre and the Stronach Cancer Care Centre.  He ended the pitch by reflecting on PatientWay’s bright future, thanks to its recent acquisition of one of Canada’s largest hospitals (Sunnybrook Health Sciences Centre) as a client, and a new partnership with Practice Solutions Software (a Canadian Medical Association company) that will bring PatientWay kiosk technology to physician offices across Canada.

Kemptville District Hospital goes live with PatientWay technology

Written by Jay Lawrence on May 16th, 2011. Posted in Hospital information systems, Hospital kiosk, Hospital process redesign, Patient registrations, Patient Self-Service

KDH logo 300x133 Kemptville District Hospital goes live with PatientWay technologyKemptville District Hospital (KDH) has launched a pilot project using the PatientWay Suite of self-service technologies, which will contribute to the hospital’s registration efficiencies and improve patient satisfaction with an online pre-registration portal and touchscreen kiosks.

We are thrilled to see the KDH pilot project go live. It’s the type of progressive and innovative hospital that has shown that it can take rapid growth in stride.” Says PatientWay CEO Jay Lawrence, “Working with a hospital the size of KDH helps us to better understand the value proposition for our products in smaller Canadian healthcare facilities.

In the future, when the project moves to the outpatient clinics, a patient who has an appointment will have the option of visiting the KDH website and pre-register from the comfort of their own home up to 48 hours before an appointment. The kiosk will let patients bypass the registration desk upon arrival and check-in by swiping their health card at the touch-screen.

Dr. Steven Oliver, from the KDH’s orthopaedics clinic, was impressed with the smooth transition at his clinic, which was the first at KDH to use the new system. “It has not increased the workload on my office staff, and we have not received one complaint from patients.  It was a very smooth transition moving towards pre-registration”.

KDH 300x199 Kemptville District Hospital goes live with PatientWay technology

KDH COO, Joe Buckle, tries new PatientWay kiosk

KDH serves an area south of Ottawa that has seen dramatic population growth in recent years. The area is popular with both retirees and commuters from Ottawa and is one of the fastest growing communities in the region. Striving to meet a heavier demand for healthcare services, KHD has enlarged its facilities, including the ER and OR. The PatientWay Suite fits in perfectly with the hospital’s expansion and modernization.

KDH CEO, Colin Goodfellow says “In keeping with our commitment to provide patient focused care to our community, we will be offering our patients choice through an innovative self service option. Most people are already used to online banking, booking their vacations online, and checking-in for their flight at a kiosk in the airport. Now those same conveniences will be available to our patients when they come to the hospital.

KDH joins several other health organizations using PatientWay technology, including Sunnybrook Health Sciences Centre in Toronto, Southlake Regional Health Centre and the Stronach Regional Cancer Centre in Newmarket.

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About Kemptville District Hospital:

Kemptville District Hospital is a fully accredited healthcare facility committed to building healthy communities. We offer a range of services based on advanced expertise, technologies and patient care practices. Our emergency department is open around the clock and provides prompt medical attention. Our use of new medical applications such as Tele-health and remote diagnostic imaging has made us a service leader in Eastern Ontario. Further, our surgical program provides timely access to high demand specialists, while our staff’s dedication to patients has earned us a reputation for excellence in caring. Kemptville District Hospital consistently ranks among the top hospitals in Ontario for patient satisfaction.

Attending the 2011 NAHAM Conference? Stop by the PatientWay booth and say Hi!

Written by Jay Lawrence on May 11th, 2011. Posted in Hospital management, Patient registrations, Patient Self-Service, PatientWay

SanAntonio Attending the 2011 NAHAM Conference? Stop by the PatientWay booth and say Hi!The National Association of Healthcare Access Management will be hosting its 37th Annual Educational Conference & Exposition in San Antonio, Texas, from May 24-27, and PatientWay will be there.

This event will be a great opportunity for our team to connect with patient access management leaders from across the U.S. and Canada. We plan to use our time at the conference to learn more about the challenges and needs of healthcare organizations in the area of patient registration.

We will also give attendees of the conference an opportunity to try our self-service technology. We will have computers on site as well as a full-size touch screen kiosk, giving visitors the chance to try our apps, including pre-registration, check-in, wayfinding and surveys. And if you speak with Patrick, our Chief Marketing Officer, ask him to take out his iPhone and demo PatientWay mobile.

NAHAM 2011 Conference Web Banner Horizontal Final 300x64 Attending the 2011 NAHAM Conference? Stop by the PatientWay booth and say Hi!

Special guest Judy Dewsbury, Manager, Patient Access at the Southlake Regional Health Centre, will be onsite at the PatientWay booth. Judy led the implementation of self-service technologies (such as online pre-registration and check-in kiosks) at Southlake. After only one year, Southlake has already generated significant benefits including 50% reduction in registration data errors, 60% reduction in wait time to see a registration clerk, and a $400,000 annual operational savings. The complete story is available here.

If you are lucky enough to be in San Antonio for the conference, stop by, say hi and try out our kiosk. Better yet, come meet Judy to ask questions, pick her brain, and share your thoughts on patient access management.

If you are not able to attend please feel free to contact us to discuss your organization’s needs and how the PatientWay team can help bring measurable cost and time efficiencies to your organization by implementing patient self-service technologies.

We make it easy for health organizations to work with us!


Or come to our regular Friday Webinars to find out more!