Archive for March, 2011

How Patient Self-Serve Technology Can Become a CEO’s Best Friend

Written by Jay Lawrence on March 22nd, 2011. Posted in Appointment reminders, Hospital management, Hospital process redesign, Hospital reports, Patient registrations, Patient satisfaction, Patient Self-Service, PatientWay

HospitalRating How Patient Self Serve Technology Can Become a CEOs Best FriendThe Excellent Care for All Act, 2010, introduced last year by The Ontario Ministry of Health and Long-Term Care, is driving hospital boards to change their Executive compensation models.

As was highlighted in The Sun Times a few days ago, look no further than the Grey Bruce Health Services as a great example of an organization that has responded to the Act by linking Executive compensation to quality targets.

Cancer Centre Introduces Symptom and Registration Kiosk

Written by Jay Lawrence on March 16th, 2011. Posted in Healthcare strategy, Hospital information systems, Hospital kiosk, Hospital process redesign, Patient Self-Service, PatientWay

Stronach Cancer Centre Introduces Symptom and Registration KioskIn an effort to improve the overall patient experience, the Stronach Regional Cancer Centre in Newmarket, Ontario, recently became the first Cancer Centre in the province to introduce an integrated symptom and registration kiosk for patients receiving cancer treatment.

The PatientWay Kiosk enables the Cancer Centre’s patients to enter a record of their symptoms at the same time as they register for their scheduled appointment. While patient registration and check-in kiosks have been widely used in other facilities for a number of years, the Stronach Regional Cancer Centre will be the first to offer integrated check-in and symptom assessment apps. The new kiosk will:

Medical social networking – it’s everywhere and it’s here to stay

Written by Jay Lawrence on March 8th, 2011. Posted in Healthcare strategy, Medical social networking

doctorTwitter Medical social networking   its everywhere and its here to stayBarbara Ficarra from Heath in 30 has just published a fantastic post on how social media is now being used by everyone from patients to hospitals.

And why not!

It’s no secret that most patients are now on the web asking questions to Dr. Google, and the business case for engaging patients online (for things like prescription renewals and chronic disease management) is becoming clearer. After all, patients are the most under-utilized resource in healthcare.  Using social media can help turn patients into active partners.

We make it easy for health organizations to work with us!

Or come to our regular Friday Webinars to find out more!